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BUILD

The product cycle is more than the product.

Communication in different interaction levels.

PROJECT

Staying is an app for accommodations to use with their guests to improve the communication.

CASE

Staying’s product cycle includes two instances of communication: between Staying and the accommodations (B2B) and some instances of communication between the accommodations and its guests (B2C).

OUTCOME

We built and managed communication resources for both instances of the product cycle, including first communications, onboarding process, and re-engagement communication.

B2B

Communication between product and accommodation

B2C

Communication between accommodation and guest

aturchetto.me

“Working with Agustina was a great experience for the Bomberbot team!
She led the product team to structure the User Testing sessions of a new product and gave us great input on the next steps of this product.”

Cristian Bello Founder of Bomberbot

“Agustina is extremely good on developing, conducting and analyzing customer interviews. With her help we were able to better understand our customers and to identify the features they wanted the most on our Staying platform.”

Hugo Campos Marketing at Staying

“Agustina is real UX expert, who contributed her knowledge and experience to our team during a period of user testing. Her insights, observations and guidance helped us a great deal in drawing conclusions based on the results.”

Emmi Ojala Designer at Bomberbot

“Besides bringing a lot of enthusiasm and mobile ui/ux-knowledge to our small team, she helped focus our tech team on the bigger product picture. Highly recommend & would happily work with her again.”

Emiel Mols Founder and Tech leader at Staying

“Having worked closely with Agustina for 10 months, I can say she is fantastic at what she does. Her work on UX/UI design brought a significant improvement to our service. Customers kept on complimenting us on how easy to use and intuitive our platform had become.”

Hugo Campos Marketing at Staying

“Agustina’s entrepreneurial spirit always sees new opportunities and creative solutions. And with her collaborative approach, she is able to bring out the best in those around her.”

Jane Hempenius People and Culture at Stars Are Circular Foundation

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